Give routine calls a first answer
Handle questions about services, hours, locations, and availability.
For service businesses
Turn missed calls into booked work.
A phone assistant answers routine calls, collects the details you need, and gives each customer a clear next step while your team keeps working.
Start with one call. Expand when it works.
Example call
Call in progress
The phone problem
Your team is working. The phone keeps interrupting.
Every missed call can become a missed job. Routine questions pull people away from the work. A phone assistant can answer the basics while your team stays focused.
Capture the right details
Collect the customer, address, service, timing, and anything else your team needs.
Make the next step clear
Book, request a quote, leave a message, or hand the call to a person.
What the phone assistant handles
A helpful first response, even when your team is busy.
We give the phone assistant your business details so it can answer common questions, collect job details, and send the right calls to your team.
Home services
Contractors
Cleaning & landscaping
Auto services
Answer common questions
Services, hours, locations, availability, and policies.
Capture job details
Name, phone number, address, service needed, and timing.
Help people book
Book a time or take a request for a quote, based on how your business works.
Know when to bring in a person
Pass along the details when a customer needs someone from your team.
How we set it up
Start with the call your team misses most.
We start with one call your team knows well, work out the questions and handoff, test it with real examples, and launch it together.
Find
Pick the call
Choose the call that takes the most time or gets missed most often.
Map
Map the answers
Decide what it should ask, how it should answer, and when to bring in a person.
Hand off
Plan the next step
Decide what it can book, what it should send to your team, and what needs a handoff.
Launch
Test, then launch
Try it with real examples, make adjustments, and go live.
About Strohm Partners
Built around the way your business already works.
We help service businesses handle routine calls without asking the team to change the way they work.
Start with your real calls
We listen to the calls your team handles most and learn your services, hours, and customers.
Fit the flow to your work
We shape the questions, answers, and handoff around how your business actually runs.
Launch with confidence
We test the details, fix rough spots, and help your team get comfortable before going live.
The result
Customers get an answer. Your team gets the details they need.
Customers know what to do next, and your team gets the details they need to follow up.
Common questions
What to expect before you start.
Will this replace my team?
No. It handles routine calls. Your team still handles the work and the conversations that need judgment.
What can it handle?
It can answer common questions, collect job details, help with bookings or quote requests, and take messages after hours.
Can it work with my current tools?
We start with the tools you already use for bookings, messages, and customers, then decide what needs to connect.
Where should we start?
Start with the call that takes your team away from the work or gets missed most often. We can build around that one first.
Start with one call
Which calls are pulling your team away from the work?
Tell us what keeps ringing, and we’ll help you choose one call to handle first.
- We’ll reply with a simple plan for the first call to tackle.
- No long sales process, just a practical next step.
- Your team stays in control of what the phone assistant handles.